Our Personal Approach

Big law firms can be like big insurance companies: cold and impersonal. Their focus can be more on volume, than giving their clients personal attention. Sometimes, they assign clients to more than one lawyer, so that complicated cases can be broken up into smaller tasks among different attorneys. This approach can obscure the law firms view of the overall big picture, and prevent any single lawyer from understanding everything about you and your case.

Personal Attention, from Experienced Attorneys

At Walker & Hern, your case will not be assigned to multiple lawyers. You will receive personal attention from a lawyer who will handle every aspect your case. Obviously, we have more than one client. But our goal is to provide you with a high-level of personal attention that makes you feel like you are our only client.

Most days, you’ll be able to directly telephone your attorney with any questions or concerns you may have. Obviously, your attorney is sometimes in court or working with another client. So if your attorney cannot take your call immediately, then you will get a thorough response as quickly as possible. That’s because you’re more than just a file number at Walker & Hern. We understand that this is a stressful and worrisome time for you, and we want to do everything possible to make it as easy as we can.

Don’t fight the insurance company on your own. Call us today for a free consultation with J. Brooke Hern, Esq., chair of the firm’s long-term disability practice.

For more information on why you need a lawyer to appeal, please read the following article:


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